Refund policy

Return and Refund Policy

At Bella B Boutique LTD, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions below.

Return Eligibility

We accept returns for both defective and non-defective products.

Customers may request a return within 30 days of receiving their order.

To qualify for a return, items must:

  • Be unused and unworn

  • Be in original condition

  • Include original tags and packaging

  • Not show signs of damage caused by misuse

Only new products are eligible for return.

Exchanges

We accept exchanges depending on product availability.

If you would like to exchange an item, please contact our support team before returning the product.

Return Method

Returns must be sent back by post to the appropriate return address provided by our support team.

Please do not return items without contacting us first.

Return Shipping Label

Customers can download and print a free return shipping label when the return request is approved.

Restocking Fees

Bella B Boutique LTD does not charge any restocking fees for approved returns.

Refund Processing Time

Once the returned item is received and inspected, approved refunds are processed within 7 business days to the original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with supporting photos so we can resolve the issue promptly.

Non-Returnable Items

The following items may not be eligible for return:

  • Used or worn items

  • Products missing original packaging or tags

  • Final sale or clearance items

  • Personalized or custom-made products

Contact Information

Business Name: Bella B Boutique LTD
Company Number: 14073911

Website: https://www.bellabboutique.shop/
Email: contact@bellabboutique.shop
Phone: +44 7891 938440

Store Address:
15 Wood St,
Lytham Saint Annes FY8 1QS,
United Kingdom

Registered Office Address:
16 Burwood Drive,
Blackpool, Lancashire, FY3 8NS,
United Kingdom